In what is coming as a really tragic development, a Nigerian man has lost his 9-year-old daughter due to the malfunctioning of Access bank mobile app.
The sad occurrence, reported by PIDOMNIGERIA, highlighted the devastating repercussions of technical failures in critical situations.
According to the grieving father, whose identity remained secret, the inability to transfer funds via the Access Bank mobile app directly contributed to his daughter’s death.
The child, who was in urgent need of medical attention, was admitted to an emergency unit at a local hospital.
Tragically, she was left unattended as her parent grappled with the financial constraints imposed by the malfunctioning app.
The father, described as a single dad working offshore said: “Failure of Access Bank @myaccessbank app to function since yesterday has caused him to lose his 9-year-old daughter in a medical emergency.”
His anguish and frustration were palpable, echoing the sentiments of many who have faced similar challenges with the bank’s app reliability.
Expressing his grief, the father lamented the recurrent issues plaguing the Access Bank mobile app, condemning the institution’s lack of accountability and explanation for the frequent disruptions.
“Access Bank is a complete shit bank. They always have issues with their bank app without any explanation every now and then,” he asserted.
As the family mourns the loss of their beloved daughter, questions linger about the accountability of financial institutions in ensuring the seamless functioning of essential services, especially during emergencies.
Access Bank was yet to respond to the allegations or provide clarification regarding the reported app malfunction as of press time.
Meanwhile, the grieving father and his family grapple with the devastating aftermath of this preventable tragedy.
