Subscribers and users of MTN, the largest telecom provider in Nigeria, may soon face service disruption, Officials have warned
A rise in insecurity challenges in Nigeria is likely to disrupt MTN’s service, DAILY GIST in a statement has cited an alert from customer service reps.
MTN Nigeria is the first company to acknowledge a possible disruption to its services due to insecurity in Nigeria
MTN also describes Nigeria as its most problematic market.
Nigeria faces increased insecurity across the country ranging from mass abductions at schools, kidnappings for ransom, armed conflict between herdsmen and farmers, armed robberies and various insurgencies — a drag on growth and job creation.
The statement reads; “Sadly, we must inform you that with the rising insecurity in different parts of Nigeria, service delivery to your organization may be impacted in the coming days.
This means that in some cases, our technical support team may not be able to get to your site and achieve optimum turnaround time in fault management as quickly as possible,” MTN reportedly said in the message.
Nigeria is MTN’s most lucrative market out of the 22 countries the company operates in across Africa, Asia and the Middle East but it is also one of the most problematic.
MTN runs Nigeria’s largest mobile phone network which generates around a third of the company’s revenue.