MTN Reacts As System Glitches Cancels Subscribers Debts
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JUST IN: MTN Reacts To Cancellation Of Subscribers Debts

Adam PR by Adam PR
November 11, 2023
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Africa’s largest mobile network operator, MTN has reacted to the cancellation of debts owed by its users on Saturday.

DAILY GIST reports that MTN Subscribers who had taken airtime and data loans took to social media to jubilate the sudden cancellation of thier debts.

The initial debt cancellation was said to have occured due to an error in MTN system, an official said on Saturday.

This is even as subscribers, who believed the telecom operator deliberately cancelled their debts, have gone to social media to jubilate and appreciate the telecom company.

For instance, a subscriber named Ada, wrote on her WhatsApp status, saying, “Debt has been paid. MTN debtors Check your account, MTN don clear una gbese.”

However, a response from,an official of MTN, revealed that subscribers will still have to pay for their debts, adding that, “Users would still be responsible for paying the ostensibly cleared bills even after MTN fixes the problem that caused the debts to vanish from their accounts.”

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He explained that the disappearance of debts in the subscribers’ accounts was a glitch.

According to him, the subscribers will still have to pay the supposed cleared debts once MTN rectifies the error.

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